Alien Languages - Bilingual Children's Books
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Delivery Information

We aim for your Alien Languages products to arrive in perfect condition every time. To ensure this, we pack and post each item to the highest standard. See below for details of postage costs for different parts of the world.


How long do deliveries take?

Please allow up to 5-10 business days for receipt of delivery for all items in stock.

For items not in stock please allow up to 28 days for receipt of delivery. We will advise you accordingly.


How much do deliveries cost?

UK - Deliveries within the UK are charged at 15% of the order value, up to a maximum of £30.00 per order.

European Union - Deliveries within the EU (outside the UK) are charged at 20% of the order value.

Outside the European Union - Please contact Alien Languages to discuss your requirements.

 

Returns Policy 

We hope you will be delighted with the quality of any product you choose to buy from us.  In the unlikely event that you are not fully satisfied, all you need to do is return the faulty goods to us within 7 days of receipt. We will give you a like-for-like replacement or a full refund plus postage costs.


Please note, we are not obliged to offer a refund if goods are not deemed to be fit for resale.

All returns should be made to 20 Brookfield Crescent, Mill Hill, London. NW7 2DG.